24/7 Premium Taxi Services
Last updated: December 2025
Castle Cars Edinburgh is fully committed to protecting your privacy. This Privacy Policy explains the type of information we collect through our website and how we use and safeguard that information. Please read this policy carefully before making any booking with us.
When you book a journey with Castle Cars Edinburgh, we may collect the following information:
Your full name and relevant contact details
Email address
Postal address
Telephone number(s)
We may also request additional information necessary to complete your booking. This information is required to process your trip efficiently and provide you with the best possible service. Your details may also be securely stored in our internal database for record-keeping and service improvement purposes.
We may occasionally use your information to:
Improve our services and customer experience
Send promotional emails about new offers or other information that may interest you (using the email address you have provided)
Contact you for feedback or market research purposes by email, phone, or post
Personalize and enhance your website experience according to your preferences
Share essential booking details (such as your name, contact number, and pickup address) with our drivers or service partners to fulfill your journey
Castle Cars Edinburgh will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the right to request a copy of the personal information we hold about you under the Data Protection Act 1998. You may also request that we delete your stored information, which we will do within 30 days.
If you would like a copy of your information or believe that any of the details we hold are incorrect or incomplete, please contact us via email. We will promptly correct or remove any inaccurate information.
In the event that Castle Cars Edinburgh is sold or transferred in the future, all collected data may be transferred to the new owner. However, the new owner will only be permitted to use the data in the same way as stated in this Privacy Policy. Should they wish to use the data for any other purpose, they will be required to contact all users and obtain their explicit consent.
